Nivea Body Lotion For very Dry Skin , Cocoa Nourish – Deep Moisture Serum -Cocoa Butter and coconut oil ,For Men & Women– 200ml

While the company always try to give best user experience , also  the information / pics about product can be differ from actual product received by the user. information / pics  can be vary in website due to regular updates and guidelines from the manufacturers that is manufacturers may alter their ingredient list. Actual product packaging and materials may contain more and /or different information.It is recommended not to solely rely on the information presented . It is suggested, you always read labels , warnings , and directions before using or consuming a product .

Customer can request of return within 3 day of delivered of produc

Under what conditions can I return/ replace my product? (Kya ye category ya subcategory ke hisab se condition different ho skti ?????)

• Groceries & Cosmetics (No returns).

• Wrong product delivered.

• Expired product delivered.

• Damaged product delivered – Physical damage/ tampered product or packaging.

• Incomplete order – missing products.

• Size not fit (For Clothing’s Only).

• For Electronics (Wrong Products Only).

Under what conditions return/ replacement requests will not be accepted?

• Opened/ used/ altered products.

• Original packaging (mono cartons, labels, etc.) missing.

• The return/ replacement request is generated within 24 hours from the time of delivered.

• The damaged/ missing product within 24 hours from the time of delivered.  

How are returns processed?

Once you request to return a product, a pick up is organised for the item. Our courier partners will come to pick up the item within 5-7 business days after your return request has been received. This item is then brought back to our warehouse where it is checked by our quality control team. Once the product passes the quality control, a refund is initiated.

For more queries,kindly mail us on "support@vkreta.com"